Questions about this website's content, a correction to a dose figure, or a broken link — this is the right place. Questions about an order you have already placed need to go to the seller, not to us.
Editorial and correction enquiries
Email: editorial@memo-honney.com
Response time: within two business days
Include the page URL and the specific line you believe is wrong. If you are correcting a dose or a policy term, a photograph of the label or a screenshot of the checkout helps enormously — and if your bottle's panel differs from the one published here, we would genuinely like to see it.
Order, delivery and refund enquiries
This site does not process payments, hold order records or ship products. If you need to track a parcel, change an address or request a refund, contact the seller's customer support using the email address and order number on your purchase confirmation. The Supplement Facts panel on the bottle gives contact@customercs.com and a return address at PO Box 12730, Ogden, UT 84404. Note that a competing MemoHoney page gives a different company name and address entirely — use whichever appears on your own order confirmation, in writing, inside your 60-day window.
Before you contact anyone about a refund
- Find your order number and the exact purchase date.
- Count the days — the published window is 60 from purchase, with 30 days of use expected.
- Write to the support address on your confirmation email.
- Ask for a returns authorisation and an address in writing before shipping anything.
- Use a tracked service and keep the tracking number.
- Keep every reply until the money is back on your card.
Media and partnership
Email: press@memo-honney.com
Postal
memo-honney.com Editorial Desk
Correspondence by email is answered considerably faster than
post, and is the route we recommend for anything time-sensitive such as a refund deadline.
MemoHoney Official Website
per bottle on the 6-bottle bundle · free US shipping on 3 and 6
Check Current Price 60-day guarantee · official checkout only